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Cookies Policy

This Cookies Policy explains how Ritzo Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.

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About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device. They allow the website to recognise a device or remember information about a visit. Similar technologies, such as pixels, tags, local storage and software development tools, can perform related functions. In this policy, we use the term cookies to refer to cookies and similar technologies unless a different explanation is given.

On this page

Cookies can support the basic operation of a website, help keep pages and account areas secure, remember settings, and provide information about how visitors use online services. Some cookies are set by the website you are visiting, while others may be set by service providers that support website functions. The use of a particular cookie can depend on the pages, features and services available at the time of your visit.

Ritzo Casino may use cookies for the purposes described in this policy. The cookies used may change as website features, security requirements, technology and legal requirements develop. Where a cookie is not necessary for the basic operation of the website, you may be offered a choice about whether to allow it through a cookie banner, preference tool or other website setting.

Why cookies matter

Cookies can help provide a more consistent and reliable experience. For example, they may allow a website to remember a language or display preference, maintain a session while you move between pages, or identify technical problems. Cookies do not replace the security measures used to protect accounts and website systems, and accepting cookies does not guarantee access to any particular service or feature.

Types of cookies we may use

The categories below describe the main purposes for which cookies may be used. A cookie can sometimes serve more than one purpose. The exact cookies available on the website may depend on your device, browser, location, account status and the features you use.

Strictly necessary cookies

These cookies support functions that are necessary for the website to operate. They may help with page navigation, secure areas, session management, fraud prevention, load balancing, system stability and the delivery of requested services. Without these cookies, some parts of the website may not work correctly or may be unavailable.

Necessary cookies may also help the website remember that you have completed a required step, such as signing in, confirming a setting or moving through a secure process. They are generally used to provide a service you have requested rather than to build a profile of your browsing activity.

Preference and functionality cookies

These cookies remember choices and settings so that the website can provide a more convenient experience. They may remember preferences such as language, region, display settings or selected options. If you reject or delete these cookies, you may need to enter your choices again during a later visit.

Analytics and performance cookies

Analytics cookies may provide information about how visitors use the website. They can help us understand which pages are visited, how visitors move through the website, whether pages load as expected and where technical improvements may be needed. The information may be reviewed in an aggregated or otherwise limited form to help improve website performance, usability and reliability.

Security and risk management cookies

Cookies and related technologies may be used to help protect the website, accounts and users from misuse. They can support the detection of unusual activity, automated requests, attempted attacks, fraud indicators or other behaviour that may affect the security and integrity of online services. Blocking some of these technologies may affect the availability of secure features.

Advertising and measurement cookies

Where these technologies are used, they may help measure campaigns, understand the effectiveness of advertising or show content that is more relevant to a visitor's interests. These technologies may be provided by third parties and may involve information about a device, browser, visit or interaction with online content. They are not required for every website feature, and you may be able to control them through the cookie preference tool or your browser settings.

Third-party technologies and information

Some website functions may be supported by third-party service providers. These providers may use cookies or similar technologies to deliver hosting, security, analytics, payment-related, customer support, content, performance or other technical services. The providers may process information in accordance with their own privacy notices and contractual obligations.

Third-party technologies may collect information such as an IP address, device type, browser type, operating system, referring page, pages viewed, approximate location, interaction data and the date or time of a visit. The information collected will depend on the technology and the service it supports. We do not treat cookie information as a substitute for the notices and disclosures that apply to account, transaction or identity information.

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when a browsing session ends, while persistent cookies may remain on a device for a period set by the cookie or until they are deleted. Retention can vary according to the cookie's purpose, technical configuration, provider and applicable requirements. We do not state a single retention period because different technologies may operate for different periods.

Personal information and privacy

Cookie information may be linked with other information in some circumstances, including where you use account or website features. The way information is collected, used, stored, disclosed and protected is explained in the Privacy Policy. That policy also provides information about applicable privacy rights, choices and how privacy requests may be handled.

You should avoid sharing account credentials or other sensitive information through a cookie preference tool or an unverified website message. Our website may contain links to external services or websites. External websites have their own cookie practices and privacy policies, and this policy does not govern those services.

Updates to this policy

We may update this Cookies Policy when the website changes, new technologies are introduced, our service providers change, or legal and operational requirements develop. The updated version will be published on this page with a revised date or other indication where appropriate. You should review this page from time to time so that you understand the current approach to cookies.

If an update affects how optional cookies are used or how your choices are presented, the website may display a new notice or request updated preferences where required. Continuing to use the website after an update does not override any consent choice or legal right that applies to you.

Questions about cookies

If you have a question about this Cookies Policy, review the Privacy Policy and the information made available through the website's support or privacy channels. Please do not include passwords, payment details or other sensitive information in a general enquiry unless the website specifically asks for it through a secure process.